"Trusted, Reliable and Profitable"

FAQ - Frequently Asked Questions

Who is FhayRouz?

FhayRouz is a paid business service that provides 3 added values ​​for you. We bring you together with suppliers of original Indonesian commodities. We help you negotiate prices that benefit both parties. And We help you maintain the commodity supply chain so that your company continues to grow and be profitable.

What does FhayRouz offer?

We offer a range of services to help clients achieve their business goals, including :

• Supplier Search and Negotiation: Helping clients find reliable suppliers and negotiate the best prices for their required commodities.

• Supply Chain Management: Ensuring the smooth and efficient flow of clients’ commodity supply chains.

• Consulting: Providing advice and solutions for clients’ various commodity needs.

How to work with FhayRouz?

To start cooperation, you can :

• Contact us via email, phone, or WhatsApp

• Discuss your commodity needs with us

• I will provide an offer that suits your needs.

• After reaching an agreement, we can sign a cooperation contract.

How is the payment system?

The payment system will be adjusted by mutual agreement. Here are some commonly used options :

• Fee per transaction: A fee charged per successfully completed transaction.

• Retainer fee: A monthly fee paid regularly to obtain ongoing services.

How much operational cost is needed each month?

The amount of operational cost we need will depend on the type of cooperation and the complexity of the project. And we will be transparent about every cost that comes out complete with pictures, videos, both verbally and in writing. I will discuss this with you in detail before starting cooperation.

What makes FhayRouz different from other commodity provider service?

We have experience in various commodities, including :

• Coffee: Arabica, Robusta, Specialty Coffee

• Thermal Coal: High Calorie Coal, Low Calorie Coal

• Biosolar: B30, B35

• Marine Fuel: LSFO, HSFO

• Agarwood: Natural Agarwood, Artificial Agarwood, Agarwood Oil, Agarwood Resin

• And other commodities

What commodities do we handle?

Here are some of my strengths :

• Experience: Having 7 years of experience in the commodity industry.

• Network: Having a trusted supplier network in various Indonesia regions

• Negotiation Skills: Able to negotiate the best price for clients.

• Supply Chain Management Expertise: Able to ensure the smooth running of the client's commodity supply chain.

• Commitment: Commitment to honesty, trustworthiness, and professionalism.

How does FhayRouz build trust with clients?

FhayRouz builds trust with clients through :

• Transparency: FhayRouz always open and transparent in every transaction.

• Effective Communication: FhayRouz always maintain good communication with clients.

• Consistent Results: FhayRouz always strive to provide the best results for clients.

• Honesty and Trustworthiness: FhayRouz always act with honesty and trustworthiness.

Important Notice

"We are committed to maintaining the confidentiality of our clients' information and will only use it for the purposes agreed upon."

"Our work processes are designed to protect clients' privacy and we will never share client information with third parties without their consent."

"We have a strict data retention policy and will only retain client information for as long as it is necessary for legitimate business purposes."